Condominium living requires cooperation between neighbors. Activities in and about your unit should not interfere with the rights, comforts, or convenience of the other residents. The Fairfax County 24-Hour Noise Ordinance includes television, stereos and parties, as well as barking and/or howling animals.

Should a situation arise where you believe that your right to a quiet and safe environment is being violated, and your attempt(s) to resolve the problem have not had results, you may file a complaint with the Association. Use the Action Request Forms that are available at the site office. Upon receipt of a compliant in writing, management may send a letter notifying the owner against whom the complaint is lodged of the alleged violation. If the problem persists, a hearing may be conducted, requiring all involved parties to attend, and the Board of Directors will listen to the facts and issue a decision in executive session.

Things You Should Know

Keys

The Bylaws require that each owner supply the Association with a working set of keys for emergency access and to perform other necessary duties. The keys are not a lock-out service, however, if you have provided the office with a key, the on-site manager can give you access to your unit during office hours. If your front and rear doors are keyed differently, you may want to provide both keys to the office in case an emergency blocks one door.

Mailbox keys are solely the responsibility of the Unit Owner. Neither the Association nor the Postal Service has a key for your individual mailbox. If your key is lost, the safest recourse is to replace the mailbox lock using the services of a locksmith.

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