Here are some answers to commonly asked questions.

How do I get a coupon book for the new year?

Contact the site office for instructions on where to pay your condo fee.  New coupon books will be mailed to you before the start of each year.  Assessments are due on the 1st day of each month.

How do I get a parking decal or visitor pass?

If you need parking decals or temporary visitor's passes, please contact the on-site office. They can also be mailed to you.

What do I do about a noise problem from my neighbors?

You may contact the Fairfax County Police at their non-emergency number (703) 691-2131 for all matters that involve neighbor to neighbor noise complaints and suspicious persons or activities.

How do I contact someone after hours?

The Board has arranged with Cardinal Management to hande emergency calls any time the site office is not open.

(1) Before 5:00 PM, call (703) 569-5797 (Cardinal is open)

(2) After 5:00 PM, call 1-866-370-2989 (24/7 emergency answering service).

How do I get a copy of the approved budget?

If you need a copy, contact the on-site office.

Things You Should Know

In Legal

If payment is not received by the Managing Agent (Cardinal Management Group) within 45 days after the due date, legal action will be initiated.

Your account will be sent to the law firm. Remaining installments of the annual assessment will be accelerated, and action to collect fees owed will be undertaken, which may include filing a lien or suit to collect all sums due to the Association, including delinquent assessments, late charges, administrative fees, costs, and reasonable attorney's fees. At this point, you will be dealing with the law firm rather than the Managing Agent. Please don't make us send you to legal!

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