Here are some answers to commonly asked questions.

How do I get a coupon book for the new year?

Contact the site office for instructions on where to pay your condo fee.  New coupon books will be mailed to you before the start of each year.  Assessments are due on the 1st day of each month.

How do I get a parking decal or visitor pass?

If you need parking decals or temporary visitor's passes, please contact the on-site office. They can also be mailed to you.

What do I do about a noise problem from my neighbors?

You may contact the Fairfax County Police at their non-emergency number (703) 691-2131 for all matters that involve neighbor to neighbor noise complaints and suspicious persons or activities.

How do I contact someone after hours?

The Board has arranged with Cardinal Management to hande emergency calls any time the site office is not open.

(1) Before 5:00 PM, call (703) 569-5797 (Cardinal is open)

(2) After 5:00 PM, call 1-866-370-2989 (24/7 emergency answering service).

How do I get a copy of the approved budget?

If you need a copy, contact the on-site office.

Things You Should Know

Late Payment

Any condominium fees (assessments), special assessments, or other charges which are not received by the Managing Agent by the 10th of the month are considered late and interest and fees are automatically added to the amount due.

After two or more returned checks, the Board of Directors may require all future payments to be made by certified check or money order for the remainder of the year. A fee will be assessed for every returned check.

The Board of Directors may suspend an owner's right to use services and facilities, including pool and parking facilities, if an account is past due.

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