Action Request Forms are provided in the laundry rooms and in the site office. Residents may submit Action Request Forms to the Talltree South site office to report common element maintenance problems such as lights not working, clogged gutters, etc., and the office will process an Action Request.

If exterior lights, hallway lights, or laundry room lights are out, please call the on-site office so that they are aware of the problem and correct it as soon as possible. If problems arise with the washers or dryers, call the laundry vendor (currently Coinmach) using the number posted near the washer, and also fill out an Action Request Form and submit it to the site office.

We attempt to complete work requests within two weeks, but the Association's staff responds to hundreds of work requests annually. Feel free to contact the office for an update as to the status of your request. See the Emergency Service page at the beginning of the handbook for emergency problems.

Things You Should Know

Laundry Facilities

Laundry facilities are provided on the terrace level as a concession by a laundry vendor. Washers and dryers are NOT ALLOWED IN INDIVIDUAL UNITS.

To report a malfunction of a washer or dryer, first call the vendor at the number listed on the machines, then notify the site office using the Action Request Form in the laundry room. It is important to leave the washers clean and to remove any lint buildup in the lint trap of the dryer each time you use it.

DO NOT OVERLOAD THE MACHINES. Trying to save $2 could end up costing $200 in repairs or cleanup. When in doubt, divide your load!

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