Action Request Forms are provided in the laundry rooms and in the site office. Residents may submit Action Request Forms to the Talltree South site office to report common element maintenance problems such as lights not working, clogged gutters, etc., and the office will process an Action Request.

If exterior lights, hallway lights, or laundry room lights are out, please call the on-site office so that they are aware of the problem and correct it as soon as possible. If problems arise with the washers or dryers, call the laundry vendor (currently Coinmach) using the number posted near the washer, and also fill out an Action Request Form and submit it to the site office.

We attempt to complete work requests within two weeks, but the Association's staff responds to hundreds of work requests annually. Feel free to contact the office for an update as to the status of your request. See the Emergency Service page at the beginning of the handbook for emergency problems.

Things You Should Know

In Legal

If payment is not received by the Managing Agent (Cardinal Management Group) within 45 days after the due date, legal action will be initiated.

Your account will be sent to the law firm. Remaining installments of the annual assessment will be accelerated, and action to collect fees owed will be undertaken, which may include filing a lien or suit to collect all sums due to the Association, including delinquent assessments, late charges, administrative fees, costs, and reasonable attorney's fees. At this point, you will be dealing with the law firm rather than the Managing Agent. Please don't make us send you to legal!

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